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NBA 2K: Season Pass

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If you’re curious about the NBA 2K Season Pass, you’ve come to the right place.

The Season Pass is the progression tracker for NBA 2K. This will combine the MyTEAM and MyCAREER progress trackers so that you’ll only have to worry about one rewards system. No matter how you choose to play, you’ll still earn those season rewards!

About the Season Pass:

NBA 2K has two Premium Season Pass options: Pro Pass and Hall of Fame Pass. 

The Pro Pass will give you an additional 40 premium rewards each season and 4 automatic rewards, while the Hall of Fame Pass will include the Pro Pass rewards, let you skip 10 levels, and give you a 15% XP Booster for the entire season.

So if you have the Pro Pass on PlayStation, Nintendo, or XBOX, you'll have the option to select a discounted upgrade to the Hall of Fame Pass.

For additional information, please check out the official Season Pass FAQ for NBA 2K26 or NBA 2K27. Keep in mind that the Premium Season Pass options are available separately from NBA 2K

For Nintendo Switch 2 Users:

Upgrading the Season Pass will provide access to the Premium Track, but won't unlock Pro Pass or Hall of Fame Pass specific content.

Purchasing either of these options instead of upgrading the Season Pass should grant the content.

Missing a Season Pass:

If you've purchased your Season Pass but have yet to see it added to your account, we can also help with that.

Before you file a ticket, please be aware that (especially during periods of high online traffic) it can take a few hours before the  you purchased is credited to your account. Hang in there! If you have waited for at least 24 hours and still haven't received any Season Pass content, reach out to us.

NOTE: We may escalate your request to Nintendo/Sony/Microsoft/Steam for an audit of your missing transaction(s). 

We'll need the following information to investigate:

  1. Gamertag/PSN ID/Steam ID/Nintendo ID:
  2. Region:
    • This could include your continent or country.
  3. 2K Account Email address:
  4. What's Missing:
  5. Receipt and Copy of Transaction History (Must be a photo or a screen shot):
    1. The receipt could be the email sent to you when confirming the purchase.
    2. With the transaction history, please ensure this contains either your username, email or ticket number for our viewing.
    3. We need both the receipt and a copy of your account's transaction history. 

If you're having trouble grabbing a record of your Season Pass purchase, please consult the following guide; we've broken the instructions down by platform:

NINTENDO PURCHASE

To find your transaction history on your Nintendo Switch, use the eShop:

  1. Select "Nintendo eShop" on the HOME Menu to launch the Nintendo eShop.
  2. If there are multiple user accounts on your system, select the account you want to use.
  3. Select the picture of your icon in the upper-right corner to access your Account Information.
  4. Select "Redownload." A list of all of the software you’ve purchased that is not currently downloaded to the system will appear.
    • Only software purchased with your Nintendo Account will appear on this list. Software purchased by other Nintendo Accounts on the console will not appear in your "Redownload" list.
    • If all of your purchases are currently downloaded and playable on your system, nothing will appear in this list.

For Nintendo Switch, we’ll also need a screenshot of your Nintendo Support ID. This can be found by going through the Switch menu > System settings > Users > Your Profile > Scroll down, and click on Number for Customer Support.

NOTE: A receipt for each transaction in the Nintendo Switch eShop is e-mailed to the Nintendo Account that made the purchase. Please review your emails for a full history of your transactions. (For Nintendo Accounts for children, the e-mail is sent to the parent / guardian’s e-mail address.)

SONY PURCHASE

To find your transaction history on PlayStation, you can go to the Account Management website:

  1. Sign in to the account management site (https://account.sonyentertainmentnetwork.com/pc/login.action?request)
  2. Select "Transaction History" from the home screen.
  3. Select the account you would like to view details of from the "Account" dropdown box (you can view your associated sub accounts from this page too) and select the date range.
  4. Select a transaction to view details.

For further help, please read https://www.playstation.com/support/store/check-ps-store-transaction-subscription-service/

MICROSOFT PURCHASE

To find your transaction history on XBOX, you can go to 
https://support.xbox.com/help/subscriptions-billing/billing-payment-updates/check-xbox-purchase-history or https://account.microsoft.com/billing/orders on any PC or Mac web browser (this must be a desktop browser, not one on a mobile device).

  1. Access your Microsoft account via https://account.xbox.com/
  2. Select "Payment and Billing" > "Order History"
  3. Scroll or filter to the purchase item in question
  4. Click the Profile Icon in the top right-corner to display the email tied to the account
  5. Take a screenshot

NOTE: If you click on your MS profile picture in the right hand corner of the page prior to taking the screenshot it will display your email/gamertag.

STEAM PURCHASE

You can access your Steam Transaction History by logging in and visiting https://store.steampowered.com/account/history/

NOTE: Please make sure the Steam receipt includes the invoice number.

Once you have all the necessary information about your missing Season Pass, please contact us:

Submit a ticket