NBA 2K: Error Message: "This Feature Is Unavailable. You Do Not Have the Required Privileges."

If you do have PlayStation Plus, this might be caused by an account with children's permissions being signed in, even if the account being used is able to access all content. The easiest way to solve this is to sign off from all PSN IDs except the one currently in use.

To do this on the PS4, try this: 

1. Hold down the PlayStation button on your controller.
2. Select Power > Switch User
3. You'll see a list of accounts on your PlayStation 4, with notes on which accounts are logged in. Select any account that is logged in but isn't the account you're trying to use.
4. At the home screen of that account, hold down the PlayStation button and select Power > Log Out of PS4.
5. Repeat as necessary until only the adult account you want to use is still logged in.

To do this on the PS5, try this: 

1. Press the PlayStation button on your controller.
2. Select Settings > Users and Accounts > Other
3. Select Log Out
4. Repeat as necessary until only the adult account you want to use is still logged in.

If the problem persists, please refer to the following link explaining how to promote a child account. If you are a child then please ask your parents to help you do this: https://support.playstation.com/s/article/Sub-Account-Graduation-to-Master-Account

If you do have Xbox Live Gold/Game Pass Core, this might mean that there are restrictions keeping you from connecting. You can try changing this yourself:

1. Press the Xbox button to return to the Home screen.
2. Scroll left from Home to open the guide.
3. Select "Settings". Then head to "Account".
4. From there, select "Privacy and online safety" and head to "View details and customize".
5. The following needs to be set to "Allow"/"Everybody": "Share content using Kinect”, "Others can communicate with voice", and "You can see and share content”.
6. Then, clear your cache. 

If you don't have Xbox Live Gold/Xbox Game Pass Core, though, additional research shows that this "account privileges" error message can occur on Xbox when there are restrictions set in place in the Xbox Dashboard. It is usually because players have a privacy and online setting that might be set to "Block" that should be set to "Allow."

• Try changing the specific settings "Share content using Kinect" and "You can see and share content." You need to set these to "Allow" and "Everybody" respectively. Go to your settings and then on the left go to "Privacy and Online Settings". Click on "Customs."

If this wasn't the problem then the problem may be that you have multiple Live accounts logged in simultaneously. Try logging out of all Gamertags, and only sign in with the one you want to use: Xbox Button > Home Screen > Scroll Left

If any of those accounts are restricted in any way;

• Try logging out of that account or change the account restrictions in Settings.

A few other helpful steps:

• Try enabling your social network privileges by going to Xbox Live online account privileges in Settings.

• If the problem persists, please refer to the following link explaining how to promote a child account. If you are a child then please ask your parents to help you do this: http://support.xbox.com/xbox-one/security/promote-child-account

If you would like any additional information regarding this issue, feel free to contact Xbox Support.