NBA 2K is all about competition, but that means fair play as well as appropriate behavior to your teammates and competitors. We always do our best to keep the game safe and comfortable for our players, but there are times when we rely on the community to let us know that something went wrong.
Your first stop on the road to reporting should be to check the 2K Code of Conduct where you'll see the guidelines for what is okay and what should be out of bounds.
Submitting a Report
When you're set on making a report about another player, here are the steps to do so in-game:
- Head to the Socials tab.
- Scroll to the player you'd like to report.
- Select Report/Block Player.
- Choose the type of content you are reporting:
- Username or Gamertag
- MyPLAYER Name
- Crew Image
- Crew text
- MyTEAM Image
- MyTEAM text
- MyPLAYER Appearance
- Image
- Text
- Voice chat
- Then select what you'd like to report the player for:
- Cheating
- Match Fixing / Boosting
- Bullying & Harassment
- Hate & Discrimination
- Impersonation or Misrepresentation
- Self-harm
- Sexual Harassment or Lewd Conduct
- Violence or Gore
- Illegal Content
- Severe Illegal Content
- Other
- Once the reason is selected, you'll be prompted to confirm the report.
When you're making a report about another player, here are the steps to do so in-app:
- Open the Main Menu from the button in your upper right corner.
- Under Support Center select 'Report a User'.
- You will see the 2K Support Site Contact Us form - Be sure to have:
- The reported player's name (Username or Gamertag)
- The reported player's platform (if it's different from your own)
- The reason for the report:
- Unfair Play
- Cheating
- Match Fixing
- Hacking or Use of Unauthorized Software
- Fraud or Unauthorized Trading
- Player Conduct
- Bullying & Harassment
- Hate & Discrimination
- Impersonation
- Misuse of Personal Information
- Self-harm
- Sexual Harassment
- Lewd Conduct
- Terrorism or Radicalization
- Violence or Gore
- Spam
- Child Safety
- Exploitation
- Endangerment
- Intellectual Property (TM or Copyright Infringement)
- Other Illegal or Inappropriate Activity
- Unfair Play
- If applicable, select the type of content you are reporting:
- Gamertag
- MyPLAYER Name
- Crew Image
- Crew Text
- MyTEAM Image
- MyTEAM text
- MyPLAYER Appearance
- Image
- Text
- Text Chat (in-app)
- Voice
- Screenshots or videos of the reported behavior in action. You can find out more on how to capture screenshots and videos here.
NOTE: Only one player can be reported at a time through 2K Support. If you'd like to report multiple people, please submit a new ticket for each person with the above information.
When you're set on making a report about another player, here are the steps to do so in-game:
- Head to the Socials tab.
- Scroll to the player you'd like to report.
- Select Report/Block Player.
- Select what you'd like to report the player for:
- Cheating
- Match Fixing / Boosting
- Bullying & Harassment
Hate & Discrimination - Impersonation or Misrepresentation
- Self-harm
- Sexual Harassment or Lewd Conduct
- Violence or Gore
- Illegal Content
- Severe Illegal Content
- Other
- If applicable, select the type of content you are reporting:
- Gamertag
- MyPLAYER Name
- Crew Image
- Crew text
- MyTEAM Image
- MyTEAM text
- Player Appearance
- Image
- Text
- Voice chat
- Once the reason is selected, you'll be prompted to confirm the report.
Additionally, you can submit a report with 2K Support directly. Be sure to have:
- The reported player's name (Username or Gamertag)
- The reported player's platform (if it's different from your own)
- The reason for the report:
- Unfair Play
- Cheating
- Match Fixing
- Hacking or Use of Unauthorized Software
- Fraud or Unauthorized Trading
- Player Conduct
- Bullying & Harassment
- Hate & Discrimination
- Impersonation
- Misuse of Personal Information
- Self-harm
- Sexual Harassment
- Lewd Conduct
- Terrorism or Radicalization
- Violence or Gore
- Spam
- Child Safety
- Exploitation
- Endangerment
- Intellectual Property (TM or Copyright Infringement)
- Other Illegal or Inappropriate Activity
- Unfair Play
- If applicable, select the type of content you are reporting:
- Gamertag
- MyPLAYER Name
- Crew Image
- Crew Text
- MyTEAM Image
- MyTEAM text
- MyPLAYER Appearance
- Image
- Text
- Text Chat (in-app)
- Voice
- Screenshots or videos of the reported behavior in action. You can find out more on how to capture screenshots and videos here.
NOTE: Only one player can be reported at a time through 2K Support. If you'd like to report multiple people, please submit a new ticket for each person with the above information.
FAQ
Q: What happens after I make a report in-game?
A: After submitting the report, you'll receive a notification on screen that the report has been successful, so rest assured it has been delivered to us for review. For the sake of being fair referees, we want you to know that we shoot for every report to have a thorough analysis and meaningful resolution.
Q: What happens after I make a report to 2K Support?
A: After submitting the report, the category and report details will be sent to 2K. We may contact you using the email address on your NBA 2K Account to request further information in order to make a decision. Once a decision has been taken, we will notify you of the outcome of the report using your email address, unless there is not one associated with your report/account or you have asked us not to contact you in relation to your report.
Q: Can I cancel a report after submitting it?
A: Once you’ve submitted your report, it cannot be withdrawn, but we will be sure to do any investigation and review we need before taking action.